Why families are worried

Recent news has left many families worried and asking, “Where can we actually trust?” We understand that feeling.

What the news highlights is that many families don’t have an easy way to check whether a care facility is actually operating as it was licensed to. According to reports, the Ministry of Public Health has ordered inspections of around 1,200 elderly care facilities nationwide, a sign that oversight is tightening. (Bangkok Biz News)

Three things every family should know

1. The license must match reality. Check the licensed number of beds, the type of residents accepted, and the operator’s license.

2. A health-business establishment is not a medical facility. People who need specialist medical care, such as those with severe psychiatric conditions, need a facility with physicians and the proper license.

3. Older adults have dignity and rights. Restraint and restriction of freedom are governed by professional standards and law, not by discretion.

What to ask to see before you decide

  • The business license, and whether the licensed number of beds matches what the facility actually runs
  • The operator’s license (the person responsible for the facility)
  • Proof that caregivers have completed a recognized course and are registered
  • The professional license of the nurses on duty
  • A written policy on restraint and on family visits

How Nursing Homes Thailand can help

Most care providers work hard to do the right thing. Our goal is to help families decide with information, not fear or advertising.

  • Compare care facilities in one place
  • Learn how to verify licenses and staffing
  • Match the level of care to the person’s real needs, not just price
  • Use a checklist of questions to ask before deciding
  • Connect with facilities that are open and transparent about their information
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